Terms and Conditions


We use Sage Pay to collect and process transaction information. Please read the Sage Pay Security Policy at


Pizza Eataly may refund part or all of your order where: * 1) items that you have ordered are not available * 2) proof of ‘failure to deliver’ can be substantiated * 3) you have contacted us within 1 hour of the collection time and brought your issue or concern to our attention. * All orders are subject to availability. * We will not refund any orders that have not been collected within 15 minutes of the scheduled collection time. * If the products are of unsatisfactory quality, misdescribed or incomplete you may return the item, at which time we will offer a replacement or a refund. * You should therefore check your order at the time of collection before leaving the store as no exchanges or refunds will be made for missing items or inadequate quantities once the products have left the store after collection. * No exchanges or refunds will be made as a result of the quality of the products deteriorating due to you missing your selected collection time, or for loss or normal deterioration of the products occurring after the products are collected. * Refunds will be only be given in the same method as the order was paid.

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ICR Retail Systems
Order Rolls Gordon House Douglas Isle of Man IM2 4AF
☎ 01624 616339
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Opening times

Sunday - Orders only no Delivery 00:00 - 23:59
Monday 00:00 - 23:59
Tuesday 00:00 - 23:59
Wednesday 00:00 - 23:59
Thursday 00:00 - 23:59
Friday 00:00 - 23:59
Saturday - Orders only no Delivery 00:00 - 23:59

Delivery times

Sunday - Orders only no Delivery 00:00 - 23:59
Monday 10:00 - 17:00
Tuesday 10:00 - 17:00
Wednesday 10:00 - 17:00
Thursday 10:00 - 17:00
Friday 10:00 - 17:00
Saturday - Orders only no Delivery 00:00 - 23:59

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